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IVR Solutions
Greet your customers with a professional interactive voice response (IVR) system provided by Enser Communications and route call to the right team based on the caller’s input.
By definition, Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input using a keypad. An IVR system interacts with callers, gathers information and routes calls to the appropriate recipient.
With Enser Communications key feature- multi-level IVR software, now seamlessly route your customers to the right agent or department using customizable call flow mechanisms.