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MUMBAI | GURUGRAM | BANGALORE | JAIPUR
Enser helps its clients manage their
Customer life cycle using its BUSINESS PROCESS MANAGEMENT (BPM)
SEGMENTS OF INDIA's IT & BPM SECTOR
IT SERVICES
BUSINESS PROCESS MANAGEMENT
Estimated Market Size :
US $ 47 billion in 2023.
Market Size of BPM industry expected to reach US $ 54 billion by 2025
SOFTWARE PRODUCTS & ENGINEERING SERVICES
ENSER IS IN THE BUSINESS OF BUSINESS PROCESS MANAGEMENT
Enser helps its clients manage their
Customer life cycle using its BUSINESS PROCESS MANAGEMENT (BPM)
- The customer life cycle consists of 4 Stages : Acquisition, Conversion, Retention and Loyalty
- Through ENSER BPM Technology Enabled platform that integrates with Voice, Chat, Email, IVRS and Other social media engagements for customer acquisition as well as customer service strategies
1. HUMAN CENTRIC BPM
2.DOCUMENT CENTRIC BPM
3.INTEGRATION CENTRIC BPM
For Decades, systems the entirely automated have more or less taken care of themselves. However operations requiring amix of people and machine procedures employees BPM as a higher level management system that keeps track of them both.
AREAS OF FOCUS
CUSTOMER SERVICES
CUSTOMER ACQUISITIONS
IT INFRASTRUCTURE
DATA MANAGEMENT
INDUSTRIES WE SERVE
BFSI
EDTECH
GOVERNMENT
HOSPITALITY & OTHERS
SERVICES
Our services span across board, and embrace all necessary technology platforms. We create a versatile, dynamic mix of services that will address your needs and will also be flexible enough to upgrade or modify over time.
Contact Center Services
Interactive Voice Response Solutions
Software & Web Developmet
API Integrations
Digital Marketing and Analytics
Onsite IT Services
Consumer-Interaction Models
Creating customized outsourced consumer-interaction models
Deliver Maximum Returns
Implementing and managing these to deliver maximum returns on investment
Strategic Business Objectives
Understanding your strategic business objectives
Evolving the Program
Evolving the program mix over time in sync with the changing strategic business objectives
OUR PHILOSOPHY
Consumer-Interaction Models
Creating customized outsourced consumer-interaction models
Deliver Maximum Returns
Implementing and managing these to deliver maximum returns on investment
Strategic Business Objectives
Understanding your strategic business objectives
Evolving the Program
Evolving the program mix over time in sync with the changing strategic business objectives
DIGITAL SERVICES
SOCIAL MEDIA ADS
Social media advertising is where paid ad campaigns are run.
MORE ABOUT SOCIAL MEDIA ADS
YEARS OF EXPERIENCE
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PROJECTS DELIVERED
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HAPPY CLIENTS
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CAPACITY (SEATS)
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