Our services span across board, and embrace all necessary technology platforms. We create a versatile, dynamic mix of services that will address your needs and will also be flexible enough to upgrade or modify over time.
We provide solutions and services across all elements that go into customer interaction.
CONSUMER INTERACTION PLAN
Depending upon your organization’s need and cost, we will create a plan based on that.
RANGE OF OPTIONS
Customer touch point vary across business like telecom, financial and retail services.
DIGITAL MARKETING SERVICES
Get the best Digital Marketing solutions including SEO-SEM-SMM.
We handle everything for you!
CALL CENTRE SOFTWARE SOLUTIONS
A call center solution enables the company to handle customer interactions. Traditionally, call center customer service solutions has been equated with only voice interactions. But, as time progressed, the customers have moved on from only voice calls to other mode of communication. With call center solutions the agents can place outgoing calls, handle incoming calls, track key call center metrics, perform workforce management, and upload automated scripts.
IT INFRASTRUCTURE MANAGEMENT SERVICES
The term IT infrastructure refers to all of the components and elements that support management and access functions for data and information, along with other services. IT infrastructure management deals with the oversight of key IT infrastructure elements that are required to deliver business services.
API AUTOMATION SOLUTIONS
API stands for Application Programming Interface. As a part of integration testing, API automation can help to accelerate the testing and increase efficiency. As most of the companies are using RESTful microservices/APIs at business layer, API testing has become a critical component of the test plan for any release.
DATABASE MANAGEMENT SOLUTIONS
Database Management, allows a person to organize, store and retrieve data from a computer. Database Management can also describe, the data storage, operations and security practices of a Database Administrator (DBA), throughout the life cycle of the data. It maps multiple autonomous databases into one large object.
MOBILE & WEB BASED SOLUTIONS
IT is web development focused on developing a site to be viewed on mobile browsers and working through the relevant use cases and the design/functional/technological things that come with those use cases.
SOFTWARE & WEB DEVELOPMENT
It is a process of developing software by writing maintainable code. Software development means creating, planning, reusing, research and development, making things simple, broader usage, etc. Web development is the term used for the process of creating web applications or websites that needs to get hosted.
Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Its development during the 1990s and 2000s, changed the way brands and businesses use technology for marketing.
HR SOLUTIONS & OUTSOURCING
A human resources department is a critical component of employee well-being in any business, no matter how small. HR responsibilities include payroll, benefits, hiring, firing, and keeping up to date with state and federal tax laws. Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity that is or could be done internally, and sometimes involves transferring employees and assets from one firm to another.
AREAS OF EXPERTISE
Customer touchpoints vary across business like telecom, financial services or retail. At Enser, we understand all facets of cusumer interaction across these business andthis makes us a one-stop solution provider for your consumer-interaction needs.