GOING FORWARD WORK FROM HOME
The general impression that WFH is a better and easier solution for the service provider…
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GOING FORWARD WORK FROM HOME
CONTACT CENTER- THE HEART OF THE CLIENTS BUSINESS.
A contact center, also known as a customer interaction center, is a central point to manage…
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CONTACT CENTER- THE HEART OF THE CLIENTS BUSINESS.
HOW OUTSOURCING IS HELPING COMPANIES SCALE UP OPERATIONS
One of the best way to grow your business is outsourcing. It help you to…
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HOW OUTSOURCING IS HELPING COMPANIES SCALE UP OPERATIONS
DO’S AND DON’TS WHILE AT WORK IN A CALL CENTRE
Call centers or BPO outsourcing has come up in a big way in India. A…
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DO’S AND DON’TS WHILE AT WORK IN A CALL CENTRE
BASIC TOOLS FOR EVERY BUSINESS NEEDS
Every business needs online tools to reach more audience globally. These tools are available online…
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BASIC TOOLS FOR EVERY BUSINESS NEEDS
IS GOOGLE MY BUSINESS IMPORTANT FOR YOUR BUSINESS
As most people search for any product or service in google search. Google is becoming…
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IS GOOGLE MY BUSINESS IMPORTANT FOR YOUR BUSINESS
PAID OR ORGANIC WHICH MARKETING STRATEGY IS BETTER
When you are advertising, you have to make efforts to grow your business. It can…
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PAID OR ORGANIC WHICH MARKETING STRATEGY IS BETTER
ARTIFICIAL INTELLIGENCE & MACHINE LEARNING IN CONTACT CENTRES
Traditionally the BPO’s/ITES company’s have been the trial platform, for most companies across spectrum like…
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ARTIFICIAL INTELLIGENCE & MACHINE LEARNING IN CONTACT CENTRES
CONTACT CENTRE TOOLS FOR CUSTOMER ACQUISITION
Contact centres help in customer acquisition for most companies. Currently Real Estate, Insurance, Banking and…
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CONTACT CENTRE TOOLS FOR CUSTOMER ACQUISITION
SIZE OF IT INDUSTRY IN INDIA
Indian IT industry to grow to over USD 300 Billion in the next 4 to…
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SIZE OF IT INDUSTRY IN INDIA
