GOING FORWARD WORK FROM HOME
The general impression that WFH is a better and easier solution for the service provider…
CONTACT CENTER- THE HEART OF THE CLIENTS BUSINESS.
A contact center, also known as a customer interaction center, is a central point to manage…
HOW OUTSOURCING IS HELPING COMPANIES SCALE UP OPERATIONS
One of the best way to grow your business is outsourcing. It help you to…
DO’S AND DON’TS WHILE AT WORK IN A CALL CENTRE
Call centers or BPO outsourcing has come up in a big way in India. A…
BASIC TOOLS FOR EVERY BUSINESS NEEDS
Every business needs online tools to reach more audience globally. These tools are available online…
IS GOOGLE MY BUSINESS IMPORTANT FOR YOUR BUSINESS
As most people search for any product or service in google search. Google is becoming…
PAID OR ORGANIC WHICH MARKETING STRATEGY IS BETTER
When you are advertising, you have to make efforts to grow your business. It can…
ARTIFICIAL INTELLIGENCE & MACHINE LEARNING IN CONTACT CENTRES
Traditionally the BPO’s/ITES company’s have been the trial platform, for most companies across spectrum like…
CONTACT CENTRE TOOLS FOR CUSTOMER ACQUISITION
Contact centres help in customer acquisition for most companies. Currently Real Estate, Insurance, Banking and…
WHY SMALL BUSINESS NEEDS DIGITAL MARKETING
Using digital marketing, you can reach an enormous audience in a way that is both…
